Secure Pack Tracking
For Customer Service call
1-800-241-1811

Track Your Pack

1-800-241-1811

Once we receive your refiners return pack at our state of the art facility we can provide you with an updated status on your package.

  1. Find your customer number on the pre-paid return envelope that arrived in your pack. Where is my Tracking Number?
  2. Enter your customer tracking number into the “Track Your Pack!” below.
  3. Please consider that it can take three to five business days from the day you mail your pack at the USPS to the day we receive your pack at our facility.

Enter Your C4G OR USPS Tracking Number Below
Example: C4G3000000. Note the first three characters are “C4G” followed by seven numbers.